Hi guys - need some input here. I purchased two front row center seats to the first Wachovia Center show (Philadelphia) through Live Nation's own 'VIP ticket' link this morning. The total cost was $1878.00 for both tickets... ouch! Anyway, I purchased the tickets and received a confirmation email from the Wachovia Center indicating my confirmation number and the total price of $1878. So fast forward to this afternoon - I get a call from a Wachovia Center customer service rep and they state that a mistake was made in their system - the cost should have been stated as $1878 per ticket (!) rather than the total for 2 tickets. They said that I can purchase an additional ticket, or they can cancel my order. I asked for a manager, and then I talked to them as well as another individual who contacted me from the Wachovia Center. He offered me other options, but nothing I couldn't do myself online (i.e. switching to one of the $500/$700 packages and sitting 4th+ row back). They are saying they will not honor my purchase.
Sooooo I left it as I will call them back once I decide what option I want to do. However, I want these damn tickets at this price! Do they have the right to change the price after they have been purchased and I have a confirmation #? I have an email with all of these details from the original purchase.
ANY input is appreciated -thanks! And F**K Ticketmaster and LiveNation for all the BS with this tour!